TALKS

• How user research shapes government policy (Designing for great learning experiences, UXPA London, Mar 2019). My presentation is available on Googledocs
• Innovation in retail - using pop-up labs to design for omni-channel experiences (Emerce E-retail, Spant, Holland, Mar 2015). My presentation is available on Slideshare
• Innovation & change through rapid R&D: run a pop-up lab (TFM&A conference, London, Mar 2015)
• How to run a requirements capturing workshop (UX Bristol 2011). My presentation is available on Slideshare
• Good design at the BBC (BBC Design, Bristol, 2010). View my presentation on Slideshare
• Owning the interaction in dynamic environments [UPA Turin, 2008]. View my presentation on Slideshare

PAPERS

Econsultancy Paper

Published end of 2014, I wrote a paper describing my approach to UX, developed at Joylab - Best practice guide to running your own in-house lab